Breaking through the Breakdown: How People Ops Can Lead Startups through Tough Times

A talk by Abigail Edgecliffe-Johnson, Tyisha Edwards, Nick Jasset, Franky Rhodes and Nadine Robinson
The Shut Down, bynder, LineTen, and Ten Percent Happier

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About this talk

People Ops professionals have to have next-level emotional intelligence. Hiring, team building, performance management, and putting processes in place to scale and support these initiatives requires keen intuition, empathy, and a deep appreciation for relational dynamics.

Even more challenging, these professionals are often on the front-lines to support when the going gets tough. Firing and layoffs, interpersonal conflicts, stagnant or declining business—People Ops plays an important role in helping all employees to manage failure.

Join us for this panel discussing the role of People Ops in supporting startups through times of difficulty. We’ll discuss:

  • How can People Ops professionals step into leadership roles during challenging times?
  • How can startups best support employee engagement when business is declining?
  • What does a graceful employee offboarding process look like?
  • How can People Ops professionals balance personal with professional in emotionally charged situations like layoffs?

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